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Customer support

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Contact Information

Address

Hemayetpur, Savar, Dhaka

Phone

+8801621833839

Sat-Thu from 9am to 6pm

Email

info@octosyncsoftware.com

We'll respond within 24 hours

Business Hours

Saturday-Thursday: 9am-6pm
Friday: 10am-4pm
Friday: Closed

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Frequently Asked Questions

Find quick answers to common questions

Standard shipping typically takes 3-5 business days within the continental US. Express shipping is available for an additional fee and delivers within 1-2 business days.

We offer a 30-day return policy for all unused items in their original packaging. Returns are free for customers within the US. Please contact our support team to initiate a return.

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Additional customs fees may apply depending on your country's regulations.

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